Internal Communication Platform

Platform Purpose: To optimize communication, data tracking, and tournament management for players, organizers, and referees within Monou.gg

Year
2024

Client
Monou.gg

Problem Statement

  • Business Challenge

    Disconnected tools (e.g., spreadsheets, emails, external messaging apps) for tournament management, player statistics, and communication.

    Players lack quick access to relevant statistics and tournament details.

    Tournament organizers and referees struggle to centralize communication and administrative processes before, during, and after tournaments.

    Limited tools to monitor real-time player progress, rankings, and match development.

  • Impact of the Problem

    Delays in communication during tournaments, leading to disorganized workflows.

    Reduced player satisfaction due to fragmented access to information.

    Increased workload for organizers with manual processes for tracking stats and creating tournaments.

The Solution

A Unified Communication and Management Platform
A customized communication tool inspired by Discord, but tailored specifically for the needs of Monou.gg players, referees, and organizers.

Player Dashboard:

  • Access to individual and overall player statistics (wins, losses, rankings).

  • Information about tournaments they are registered for, including schedules and results.

Organizer/Referee Tools:

  • Tournament management: create, update, delete tournaments.

  • Real-time communication channels for organizers, referees, and players.

  • Ranking and progress tracking for players during tournaments.

Communication Hub:

  • Dedicated messaging channels (like Discord) for real-time updates, announcements, and support before, during, and after tournaments.

Unique Value Proposition:
A one-stop solution for internal tournament communication and administration—removing reliance on scattered tools and external platforms.

UX and UI Design Highlights

User-Centric Interface:

Easy-to-navigate dashboards tailored for each user group (players, referees, organizers).

Modular and Scalable Design:

Inspired by familiar tools like Discord, ensuring fast onboarding and usability.

Interactive Features:

Live notifications, messaging threads, and intuitive visual displays for stats and tournament info.

Consistency in Visual Hierarchy:

Focused on critical information (e.g., player stats and tournament updates) with clean, organized layouts.

Wireframes & Flow

Expected Outcomes and Business Impact

Improved Communication Efficiency:

  • Real-time communication reduces delays and ensures players and organizers are aligned during tournaments.

  • Centralized channels eliminate scattered messaging and confusion.

Streamlined Tournament Management:

  • Organizers save significant time when creating and managing tournaments.

  • Real-time player ranking and results tracking reduce manual effort.

Enhanced Player Experience:

  • Players have quick access to their stats, rankings, and upcoming tournaments.

  • Improved engagement and satisfaction due to clear, organized information.

Data-Driven Insights:

  • Easy tracking of player performance and rankings across tournaments helps identify trends and top performers.

Conclusion

The Monou.gg internal communication platform solves critical challenges faced by players, referees, and tournament organizers. By centralizing communication, player data, and tournament management in a single, user-friendly tool, the platform increases efficiency, reduces manual work, and enhances the overall experience for all stakeholders.

Next Steps:

  • Deploy beta version with key users for testing.

  • Monitor adoption rates and collect feedback for improvements.

  • Roll out full-scale implementation across Monou.gg.

High fidelity models